Ayla Rug

Custom Orders

•  All custom orders are *FINAL*. Once a custom order is placed, it cannot be canceled, returned, or refunded. Please ensure all details are correct before finalizing your order.

     Returns 

• 14 days return policy  
  
• The item must be returned in its original condition, unused, and in the original packaging.
  
• Return shipping is at the customer's expense unless the item is defective or damaged upon arrival.
  

        General Shipping Information

• Free USA delivery 
• Shipping times vary depending on the destination and the specifics of your order.
• Custom orders take up to 8-12 weeks for additional time to produce.
  
• Tracking information will be provided once your order ships.

     Note

• This policy applies only to online purchases. For in-store purchases, please refer to our in-store return policy.

Thank you for choosing Azad Design. We are committed to ensuring your satisfaction with our products. For any additional help email sales@theazaddesign.com